Frequently Asked Questions
Product
UV-C light is a germ-killing, short-wavelength ultraviolet light. This radiation readily breaks down germ DNA and cripples all reproductive functions. UV-C light possesses a germicidal characteristic absent in UV-A and UV-B, and can neutralize microbes with an immunity for regular antibiotics.
ZapClean works at a microscopic level, and it is impossible to see the sanitizer at work with your naked eye. We however understand that our customers need tangible evidence that the product is producing the desired result, so we include free ZapClean Disinfection Strips. All you need to do is place the disinfection card on the surface you’re cleaning. Run the sterilizing wand until the strip turns to a mild purple. This color change is evidence that ZapClean is disinfecting as required.
Within minutes, our UV-C sanitizers readily disinfect your mouse, tablet, keys, phone, tablet, jewelry, reusable masks, wallet, and credit cards, among other personal items.
Shipping
Yes, we ship within the 48 contiguous US states including PO boxes and APO/FPO addresses.
Once your order has been shipped we will send you an email confirmation with your tracking information. The email will include a link to the shipping carrier’s website where you can track the location and delivery status of your order once it has shipped.
Currently ZapClean will only be shipping within the United States.
Payment
We accept all major credit cards (VISA, MasterCard, American Express, and Discover) as well as PayPal.
Rest assured, your privacy and trust are our priority. Please read our Privacy Policy for more information.
Your information is safe with us! Our website is 100% secure. We go to great lengths to keep your personal financial information private and safe. Your personal information is protected by strong security measures in place to safeguard against theft or piracy.
Returns
Due to the nature of this item there are no refunds, exchanges or returns after shipped.
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